Shopfix Login & Instructions
We use Shop Fix Academy because it provides proven systems, training, and leadership development specifically designed for the automotive repair industry.
Shop Fix Academy isn’t generic training—it was built by shop owners, for shop owners. Their programs are designed to help shops improve communication, increase profitability, and build stronger teams through real-world processes that actually work in our industry.
Through their training platforms like Sales Fix and Tech Fix, our team gains access to:
- Structured, step-by-step training
- Real-world scenarios and coaching
- Ongoing education, not one-time learning
- Clear systems that create consistency across the shop
This allows us to deliver a higher level of service to our customers while also creating better opportunities for our team to grow.
Shop Fix Academy is not just about increasing sales or fixing cars—it’s about building better people, better leaders, and better lives.
Their mission goes beyond business performance. They focus on leadership, personal growth, and creating a positive impact not only in the shop, but at home and in the community.
One of the reasons we align with Shop Fix Academy is their Christian-based foundation.
They emphasize:
- Integrity in how we treat customers
- Accountability in how we operate
- Leadership rooted in values and purpose
- Serving others, not just selling to them
This aligns with how we run our business. We believe in doing the right thing, even when it’s not the easiest or most profitable decision in the moment.
By using Shop Fix Academy, we are committing to:
- Continuous improvement
- Clear communication with our customers
- Consistent processes across the team
- Personal and professional growth
This training is part of our standard because it helps us operate at a higher level—not just as technicians or advisors, but as professionals.
We don’t use Shop Fix Academy because it’s popular.
We use it because it works.
It gives our team the tools, structure, and mindset needed to succeed—and helps us build a business that serves our customers, supports our team, and reflects our values.
Go to shopfixacademy.com and click “Member Login”
Enter the Email Address & Password listed about and click “Continue”
All three modules must be completed. Begin with “All Employees,” followed by “Front of House,” and finish with “Back of House.”
This structure ensures every team member understands how each role in the shop operates. We succeed as a team, and that requires a clear understanding of individual responsibilities and how each position supports the others.
Listed Below are all the training videos in each module. You are responsible for understanding each system.
- 1. How To Keep Waiters From Eating Your Lunch
- 2. Getting Your Priorities Straight With Drop-Offs
- 3. The Ability To Say Yes
- Phone Scripts
- Live Interview with Service Advisor Anje
- Shop Pricing
- Sales In Person and On the Phone
- Prophesying Sales
- Close Ratio
- Callbacks
- Office Tour
- Clipboard System
- Tech Sheets
- Parts Tables
- Board System
- Parts Manager
- Quoting a Job – Overview
- Quoting as a Parts Manager
- Writer Tasks
- Service Advisor Interview
- Shop Layout
- Tech Average Quote – Part 1
- Farmer Bob & Farmer Bill
- Tech Productivity
- Non-Verbal Communication
- Inspections
- Show & Sell – Live Demo
- Quality Control
- Quoting as a Technician
- Foreman Interview
- Increasing ARO With Standards & Priorities